We are a Microsoft Gold Partner

ITIC are proud to be a Microsoft partner with proven expertise in the following competency areas:

 Gold Windows and Devices

 Gold Data Platform

 Silver Datacenter

Realising that no two customer environments are completely identical, we don’t use a one-size fits all approach when it comes to implementing a solution. Our team of highly skilled engineers utilise a combination of industry best practices along with an innate ability to identify the most appropriate solution for a customer’s environment.

In addition to being able to assist customers with the traditional on-premise Microsoft solutions – including such products as Windows Server, Exchange Server, SQL Server -, ITIC can deliver solutions utilising cutting-edge technology, utilising cloud-based services through Azure and the Microsoft 365 platform.

When it comes to administering solutions, whether they’re pre-existing or implemented by our team, we believe that the ideal approach is to minimise manual intervention and automate processes where possible. Our engineering team is consistently reviewing new methods that can be used to simplify administration tasks that need to be performed on a regular basis. In most cases, we utilise Microsoft PowerShell as the basis for these automation processes and have been used in such tasks as Office 365 mailbox migrations, user creation, SQL database administration, among many others.

Some of Our Projects

Examples of Completed Projects:

1. Large-scale Email and Public Folder Migration.

a. Background: A global company who had a major reliance on public folders in an on- premise Exchange Server deployment required migration of all mailboxes and public folders to Office 365. Due to a non-standard change in that some public folders were having their content changed to shared mailboxes, others to Office 365 groups among others, the standard migration processes couldn’t be followed.

b. Resolution: Following a confirmation on the final output of each source item, a custom process was developed that performed the necessary tasks to establish the destination object and migrate content as required. This was all done with minimal impact to end-users.

2. Monthly Reporting on Custom LoB Solution

a. Background: On a monthly basis, a large enterprise had a requirement to generate reports based on source data from a significant number of tables stored in a SQL Server database. The calculations involved in this had initially been performed manually by administration personnel, which was taking up large amounts of time and resulted in a few mistakes.

b. Resolution: Following review of the source database and the required output, a custom process was implemented utilising a combination of API calls and PowerShell scripting which eliminated almost all manual interaction and has minimised the turnaround time on report generation.