IT Help Desk

We can provide comprehensive IT help desk support for all software and solutions that we deliver. In addition, we can offer comprehensive support for your entire IT environment including servers and infrastructure. These custom support solutions can leverage coverage from our 24×7 support team and can include monitoring, alarming, lifecycle management and break/ fix level support for your organisation.

We offer an outsourced option for your companies IT Help Desk and can work with you to integrate within your organisational systems and process.

Standard Support

5 days - 9am to 5pm Monday to Friday (excluding Public Holidays)
8 hour remote response

Enhanced Support

7 days – 9am to 5pm
4 hour remote response

Premium Support

7 days – 24×7
2 hour remote response
Your support contract will include a 1300 support phone number
Support subscription is on an annual basis